Shipping policy

Shipping Policy

Thank you for shopping at Lumiflux! We strive to ensure that your orders are delivered to you as quickly and efficiently as possible. Please review our shipping policy below for more details.

1. Shipping Destinations

We currently ship to the United States, Canada, and select international destinations.

If your country is not listed, please contact us at lumifluxprojector@gmail.com to inquire about shipping options.

2. Processing Time

  • Orders are typically processed within 1-3 business days after payment is confirmed.

  • Processing times may be longer during holidays, sales, or promotional periods.

3. Shipping Methods and Costs

We offer the following shipping methods:

  • Standard Shipping: Estimated delivery time is 5-21 business days.

  • Once your order has been shipped, you will receive a confirmation email with a tracking number.

  • You can use this tracking number to monitor the status of your shipment on the carrier's website.

4. Delivery Times

  • Estimated delivery times are provided by the carrier and are not guaranteed.

  • Delays may occur due to unforeseen circumstances such as weather, customs, or carrier delays.

  • If your order has not arrived within the estimated delivery time, please contact us at lumifluxprojector@gmail.com.

5. Shipping Restrictions

Some items may have shipping restrictions due to size, weight, or destination.

If an item cannot be shipped to your location, we will notify you and provide a refund.

6. Undeliverable Packages

If a package is returned to us as undeliverable, we will contact you to arrange for reshipment.

Additional shipping fees may apply.

7. Lost or Stolen Packages

Lumiflux is not responsible for lost or stolen packages that are marked as delivered by the carrier.

If you suspect your package has been lost or stolen, please contact the carrier directly.

8. Contact Us

If you have any questions about our Shipping Policy, please contact us at lumifluxprojector@gmail.com.